Terms of Service
Last updated: 1 May 2026
If you have questions about these terms, contact us at contact@atlasassistantai.com.
These terms govern your use of Atlas Assistant ("Atlas", "the service"), operated by Oniros Software. By creating an account or using the service you agree to be bound by them.
1. The service
Atlas is an AI-powered personal assistant accessed through messaging apps (Telegram, WhatsApp, Discord). It can hold conversations, remember things you tell it, and follow up on tasks. The exact features and limits of the service depend on your subscription plan.
2. Your account
You're responsible for keeping your account credentials secure and for any activity that happens under your account. You must provide a valid email address and use the service in good faith. One person, one account — sharing accounts is not permitted.
3. Age requirement
You must be at least 16 years old to use Atlas. By creating an account, you confirm that you meet this age requirement.
4. Acceptable use
You agree not to:
- Use Atlas for illegal activity or to facilitate illegal activity by others.
- Attempt to abuse, overload, or disrupt the service.
- Access the service through automated means (bots, scrapers, scripts) other than the messaging-app integrations we provide.
- Use the service to harass, threaten, or harm anyone.
- Reverse-engineer, decompile, or attempt to extract the source of the service.
- Use the service in a way that is clearly outside its intended purpose, such as using it as a general-purpose AI tool rather than a personal assistant.
5. Payment and subscriptions
Paid plans are billed monthly through Stripe. Your subscription renews automatically until you cancel. You can cancel at any time from the dashboard — your plan remains active until the end of the current billing period, after which it will not renew. We do not offer refunds for partial months.
Prices are listed in EUR and include all applicable taxes.
6. Service availability
We aim to keep Atlas available and working well, but we provide the service on a best-effort basis without a guaranteed uptime. Maintenance, outages, or third-party (Anthropic, Stripe, messaging platforms) issues can disrupt the service. We'll communicate planned downtime when we can.
7. AI limitations
Atlas uses large language models to interpret what you say and respond. It can make mistakes, misremember details, or produce inaccurate information. Don't rely on Atlas alone for medical, legal, financial, or other decisions where accuracy matters. You're responsible for verifying anything important.
8. Limitation of liability
To the fullest extent permitted by law, Atlas Assistant and Oniros Software are not liable for indirect, incidental, special, or consequential damages arising from your use of the service, including loss of data, loss of profits, or service interruption. Our total liability for any claim is limited to the amount you paid us in the 12 months preceding the claim.
9. Data and privacy
How we collect, store, and process your data is governed by our Privacy Policy, which forms part of these terms.
10. Changes to these terms
We may update these terms from time to time. If we make material changes, we'll notify you by email and give you a reasonable period before the new terms take effect. Continued use after a change constitutes acceptance.
11. Termination
You can delete your account at any time from the dashboard. We reserve the right to suspend, restrict, or terminate accounts — and cancel associated subscriptions — if we detect usage that violates these terms, abuses the service, or falls clearly outside its intended purpose. If we take action on your account, we'll notify you by email unless legal reasons prevent us from doing so.
12. Governing law
These terms are governed by the laws of Spain. Any dispute that can't be resolved informally will be brought before the courts of Spain, without prejudice to mandatory consumer-protection laws of your country of residence within the EU.
13. Contact
Questions about these terms? Write to contact@atlasassistantai.com.